{"id":22973,"date":"2021-02-02T04:52:09","date_gmt":"2021-02-02T09:52:09","guid":{"rendered":"https:\/\/devopsnews.online\/?p=22973"},"modified":"2021-02-02T04:52:09","modified_gmt":"2021-02-02T09:52:09","slug":"devops-facilitating-the-flow-of-value-to-your-customers","status":"publish","type":"post","link":"https:\/\/devopsnews.online\/devops-facilitating-the-flow-of-value-to-your-customers\/","title":{"rendered":"DevOps: Facilitating the Flow of Value to your customers"},"content":{"rendered":"
In DevOps, and pretty much every Lean-Agile methodology, when speaking of Flow, it is referring to the end-to-end production chain of software, from ideation, through development and testing, into the Production release, and extension of that to maintaining and sustaining it in a reliable, high performing state.<\/p>\n
The first step is to establish a Mission for the DevOps team to target and follow.<\/p>\n
In order for the team to properly visualize a\u00a0Common Vision\u00a0and work towards establishing that, is to equip them with a\u00a0Common Mission, which would allow them to identify the work that needs to be done and enables them to properly prioritize their work and distinguish among different classifications (from 911\/Firefighting work items to business-as-usual).<\/p>\n
Since DevOps teams come in a variety of skill-set compositions, and they serve a variety of different lines of businesses across the enterprise or market sectors, we need to customize their\u00a0Mission Statement\u00a0to match what we have envisioned them to work towards.<\/p>\n
Their tailored Mission Statement should also reflect their organizational compositions, challenges, and goals and their relationship with their internal and external customers.<\/p>\n
Mission Statements would become clearer and provide a better assessment of the current standing of the DevOps teams when they provide data on where the team is in a position against each goal listed for them to achieve.<\/p>\n
For example:<\/p>\n
Over the past 3 months, we have achieved an Average Lead Time of (\u2026.) and we want to reduce that by a total of 70% to an Average Lead Time of (\u2026.).<\/em><\/p>\n We want to achieve this by the following target reductions in our Work-In-Progress sections\u2019 Through-put as per the following:<\/em><\/p>\n 65% Reduction in Through-Put for Development Section (from current \u2026. to \u2026.)<\/em><\/p>\n 80% Reduction in Through-Put for QA Sections (from current \u2026. to \u2026.)<\/em><\/p>\n Now that you have given the DevOps teams their own tailored Mission Statements (or target Metrics) to achieve, it is time to identify the Value Streams that they are part of.<\/p>\n Value Streams are the series of steps that an organization uses to Turn an Idea into a Value and deliver that to the customers.<\/strong><\/em><\/p>\n To get more granular, Value Streams are the sequence of systems, people, tools, and processes that have lined up together to get that Idea and turn it into a Product or Service (value to the customer) and deliver it.<\/strong><\/em><\/p>\n There are Three types of Value Streams:<\/p>\n 1. Operational Value Streams<\/strong><\/p>\n These are the steps (or sequence) that provide the Products or Services to the Customers and generates Revenue.<\/p>\n Like the Mortgage sales depart of the bank which the chain of people and systems and processes that are in play from connecting to a mortgage applicant, creating a profile and application for them, doing the credit check, and deciding how much can be provided to that applicant, issuing them the approval, getting them the fund and the start collecting that back with the interest.<\/p>\n Operational Value Streams don\u2019t create the Product or Service that they sell. They are responsible for selling them to the customers and collecting the Revenue.<\/p>\n 2. Development Value Streams<\/strong><\/p>\n These are the steps (or sequences) that actually create Products or Services that are being sold to the Customers. They are also responsible for creating the tools that the other value stream uses in their activities (like the customer registration system, credit background check system, financing system, and all other tools they use).<\/p>\nMapping the Value Streams Across the Enterprise<\/strong><\/h3>\n