{"id":13194,"date":"2018-06-27T12:29:54","date_gmt":"2018-06-27T11:29:54","guid":{"rendered":"http:\/\/www.devopsonline.co.uk\/?p=13194"},"modified":"2018-07-02T12:45:51","modified_gmt":"2018-07-02T11:45:51","slug":"devops-dojo-the-path-to-capital-ones-success","status":"publish","type":"post","link":"https:\/\/devopsnews.online\/devops-dojo-the-path-to-capital-ones-success\/","title":{"rendered":"DevOps Dojo \u2013 the path to Capital One’s success!"},"content":{"rendered":"

To address the challenges in machine learning delivery, Capital One’s Senior Manager for Next Generation Business Strategy, Aimee Bechtle and Software Product Innovator, John Schmidt, discussed how they formed a cross-disciplinary team with associates from data science, data engineering, DevOps and product management for a DevOps Dojo at the DevOps Enterprise Summit 2018<\/a><\/em><\/p>\n

In order for Schmidit to embrace APIs, security, opensource and microservices, Capital One needed to provide its DevOps teams with continuous integration, continuous delivery and cloud computing.<\/p>\n

This is where Bechtle came in useful, supporting\u00a0Schmidit\u00a0with the bank’s investments by bringing a strong hypnosis to the table and guiding him to face the challenges the bank was facing at the time.<\/p>\n

‘Turning the company around’<\/h2>\n

Bechtle decided that working with the internal coaching programme Dojo would benefit the bank, and it appears that she was correct to follow that path.<\/p>\n

She revealed to the attendees that implementing Dojo completely helped towards Capital One’s real learning problems; created a psychologically safe environment where teams were able to learn new skills, practices and challenges faster than they would on their own; as well as brought expertise and resources to the team in the duration of six weeks!<\/p>\n

Nevertheless, she noted that it was challenging to upskill SW engineers and implement a CI\/CD pipeline for each web API that supports federal code contributions and executes the same code.<\/p>\n

This is why, together, they decided to work together for months to\u00a0create two teams of Java Web API professionals, hire 9-10 engineers and focus on DevOps skill sets.<\/p>\n

“We sat next to each other every day for months to plan our teams in order for us to turn the company around in a matter of 6 weeks. This had its ups and downs, but we could either quite or move forward,” revealed Bechtle.<\/p>\n

‘A complete culture change’<\/h2>\n

“At first, things weren’t working how they should be, but by the end of it, our tests which previously took 3 weeks only took 3 hours.”<\/p>\n

According to Schmidit, the 3-hour turnaround wasn’t just achieved because of the new skill sets, but, instead, over a complete culture change.<\/p>\n

After they finally achieved their goals, they decided to move towards machine learning and the container orchestration platform. Interestingly, a similar pattern emerged, with 6-weeks being the minimum time in order to implement new patterns, practices and to make skills stick.<\/p>\n

“For this new journey map to be a success we called in an agile coach, studied previous survey results, and created different exercises for our teams,” admitted Schmidit.<\/p>\n

Both experiments proved that DevOps and Dojo are two huge speed levers. Reusable building blocks increased; their options continued to create a durable competitive advantage; and people, finally, had more control over their money\u00a0\u2013 in one case, the speed of filtering went from months to hours.<\/p>\n

‘Innovative, forward-thinking’<\/h2>\n

“We needed to understand our audience and what motivates them”, he added.<\/p>\n

According to Schmidit, to support a change to DevOps in your organisation, you must follow the below steps:<\/p>\n

    \n
  1. Look for the innovative, forward-thinking product manager<\/li>\n
  2. Engage both product management and tech<\/li>\n
  3. Know what motivates them<\/li>\n
  4. Frame your arguments around the outcome<\/li>\n
  5. Form a product leadership team for the journey<\/li>\n
  6. Leverage a Dojo, immersive learning model to accelerate the change<\/li>\n
  7. Have product leadership motivate and support teams to get through dips<\/li>\n
  8. Avoid the narrow perspective, while looking beyond your context<\/li>\n
  9. Celebrate success!!!<\/li>\n<\/ol>\n

    He also noted that, as a Product Manager, he is hugely interested in investing in software to help create and sustain a competitive advantage, but, sometimes, options can be too constrained.<\/p>\n

    Written by Leah Alger<\/p>\n","protected":false},"excerpt":{"rendered":"

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