1.0DevOps Online North Americahttps://devopsnews.onlinegrace barnotthttps://devopsnews.online/author/grace-barnott31media-co-uk/Mind the gap on IT Sourcing - An expert's advice - DevOps Online North Americarich600338<blockquote class="wp-embedded-content" data-secret="5C37AJ0QnA"><a href="https://devopsnews.online/mind-the-gap-on-it-sourcing-an-experts-advice/">Mind the gap on IT Sourcing – An expert’s advice</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://devopsnews.online/mind-the-gap-on-it-sourcing-an-experts-advice/embed/#?secret=5C37AJ0QnA" width="600" height="338" title="“Mind the gap on IT Sourcing – An expert’s advice” — DevOps Online North America" data-secret="5C37AJ0QnA" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); /* ]]> */ </script> https://devopsnews.online/wp-content/uploads/2019/08/Lev-Lesokhin-EVP-Strategy-and-Analytics-CAST_ACTUAL.jpg20481644In February 2019, I attended the International Association of Outsourcing Professionals’ (IAOP) Outsourcing World Summit (OWS) – a place for those in the IT or business process outsourcing (BPO) space to come together. This is an event where sourcing and procurement leaders come for information, and of course to be accosted by sourcing advisories, systems...