NewVoiceMedia announces that SecOps firm Rapid7 has selected its NVM Platform to deliver a “personalised, exceptional experience” to its globally expanding customer base
DevOps & machine learning improves app performance!
Machine learning has been hyped (and in some cases overhyped), says Gayle Levin, Director of Solutions Marketing, Riverbed Technologies. However, one successful DevOps use case for machine learning is application performance management
Moving away from traditional waterfall methods
How do tax and advisory services keep up-to-date with the rapid pace of innovations within technology? DevOps Manager at KPMG, Adnan Rashid, reveals
Forrester study finds mainframe powers customer experience
Compuware commissions Forrester to explore how firms approach the challenge of a growing mainframe environment, yet shrinking workforce
Bharti Airten and Cisco join forces to help improve customer experience
Mobile service providers in India enhance their network infrastructure to manage and support the growth surge and ensure good quality of customer experience
2018: Time to tackle new customer experience challenges
What issues are organisations at the forefront of user experience excellence looking to tackle?
Early cloud adopters gain customer experience advantages, says report
Amdocs’s new global study finds communications and media providers rapidly adopt cloud-native technologies