Many IT teams are now including developers in the on-call process as a result of increased DevOps adoption.
More than three-quarters (76%) of respondents in VictorOps second annual State of On-Call Report, in have at least a year of DevOps experience (up from 52% last year).
Increased DevOps and ChatOps uptake
In the report, VictorOps surveyed more than 500 IT professionals about what it means to be on-call and the challenges they face. The research indicates that as IT professionals are becoming more knowledgeable about DevOps and ChatOps, being on-call is slowly becoming more manageable.
“As the growing DevOps movement is becoming more widely adopted by IT departments, we’re finding that more and more developers are being included in the on-call process,” said VictorOps CEO, Todd Vernon. “We’re seeing this trend a lot internally among our customers, and as a result, confirmed by our survey findings, the on-call process is becoming less painful.”
Being on-call is improving for IT professionals
Some key findings in the 2015 report include showing that 80% of respondents stated that the problems associated with being on-call are, or at least sort of are, getting better.
ChatOps is invaluable
The research found that the percentage of participants currently using ChatOps has increased from 28% last year to 40%. And collaboration remains important. In fact, 46% of those surveyed reported that synchronous chat and collaboration solutions are the most important tools to use during a firefight.
Edited from press release by Cecilia Rehn.